Transforming Buys Into Lasting Connections
Empowering e-commerce retailers with the ability to transform the post-purchase experience into a competitive advantage.
Crafting Unforgettable Journeys.
Your business is unique, and your customers deserve an experience that feels just as special, tailored to reflect the uniqueness of your brand and the value you place on customer satisfaction.
That’s why we’ve built a platform that lets you customize every step of the post-purchase journey. It’s not about one-size-fits-all; it’s about fitting perfectly to your brand and your customers’ expectations. This is how you stand out, build loyalty, and keep them coming back.
For businesses aiming to make a real difference, WISMOlabs is your partner in crafting those crucial moments that turn buyers into lifelong fans. Let’s make each delivery unforgettable, together.
Redefining Post-Purchase
One Step at a Time
From pioneering order tracking to integrating returns automation, setting new standards for the post-purchase experience in e-commerce.
Idea Was Born (2015)
After working with e-commerce retailers for the last 15 years, the founder saw an untapped opportunity.
Product Development (2016)
The first WISMOlabs branded order tracking page solution for eCommerce retailers was born.
Proactive Notifications (2017)
Email and SMS proactive notifications were added to instantly notify consumers about their order progress and status changes.
First 250 Customers (2018)
WISMOlabs hits 250 customers and the first 10,000,000 shipment tracked.
US Office (2019)
Expanded to the United States. Open a new location in San Jose, California.
Custom Services (2020)
White glove set-up and customization services added to a product offering.
Returns Automation Development (2023)
Return automation development started with limited set of partners and customers.
eCommerce Returns Software (2024)
Return automation is added, making WISMOlabs end-to-end post-purchase solution.
Today
Serving retailers and their customers for 8 years to provide the best post-purchase customer experience.